SHIPPING & DELIVERY

Adirondack (M) Sdn Bhd, Orifera Manufacturing Sdn Bhd and Life Science Corporation (GMP) Sdn Bhd collectively referred to as Oriferas, aim to deliver within the time indicated by us at the time of your Order (and updated in the Confirmation of Order) but Orifera cannot promise an exact date when you submit your Order or at the Confirmation of Order. Orifera always aim to deliver within the stipulated time frame of any Order, which Orifera accept but Orifera cannot guarantee any firm delivery dates.

Orifera shall aim to let you know if Orifera expect that we are unable to meet our estimated delivery date, but, to the extent permitted by law, Orifera shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

On delivery of the Product, you may be required to sign for delivery. You agree to inspect the Product for any obvious faults, defects or damage before you sign for delivery. You need to keep receipt of the delivered Product in case of future discussions with us about it.

All risk in the Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract, risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, Orifera will not be liable for loss or destruction of the Product.

Orifera may cancel a Contract if the Product is not available for any reason. Orifera will notify you if this is the case and return any payment that you have made.

Orifera warrant that the Product will be delivered undamaged in the quantities ordered; and before delivery, Orifera may make minor adjustments to material, colour, weight, measurements, design and other features to the extent that they are reasonable.

In the event of a complaint it will help Orifera if you can describe the object of your complaint as accurately as possible and, where applicable, send Orifera copies of the Order or at least the order number that Orifera assign you in the Acknowledgement or Confirmation of Order. Should you not have received any reaction from us within five Business Days, please make further enquiries. In rare cases your emails may be caught up in our spam filters or not reach us, or correspondence that Orifera send to you may otherwise not have reached you.

Your Delivery Will Only Be Arranged After Full Payment Of Invoice Is Received.

ITEM WILL BE DELIVERED WITHIN 2-5 DAYS AFTER PAYMENT VERIFICATION

West Malaysia – Minimum delivery fee is RM 9.00 subject to total delivery weight.  Delivery fee is based on RM9/kg for 1kg & above.

Your goods will be delivered by POSLAJU or any other appointed shippers within 2-3 working days.

Tracking Number & Consignment Note will be emailed once your delivery is arranged.

 

East Malaysia – Minimum delivery fee is RM 10.00 subject to total delivery weight. Delivery fee is based on RM10/kg for 1kg & above.

Delivery fee is based on your delivery location & weight.

Your goods will be delivered by POSLAJU within 3-5 working days.

Tracking Number & Consignment Note will be emailed once your delivery is arranged.

 

For overseas delivery please contact Orifera for quotation.

E & OE

These Shipping & Delivery Statement were last updated on 1st December, 2018.